The cloud offers a myriad of ways to rebuild relationships that have been affected by the pandemic and that need to adapt to a new normal. Start here:
Focus on culture. Does your company’s culture have a unified approach to the cloud? Does each team, service, office and branch use the same tools in the same way? Otherwise, it is a preventable source of friction. Work to synthesize and streamline the company’s cloud orientation across the company. · Set a standard for innovation. In a recent survey, 59% of respondents said their organizations would operate entirely or largely from the cloud within 18 months – and these organizations already spend 32% of their budget on cloud computing. Every company should follow this path by making innovation a top priority. Just remember that change requires management, so combine any new technology with comprehensive education and training for users.
Show that you care. If everyone feels that management doesn’t care, the team members won’t talk about problems or ideas. The transparent nature of cloud communication allows managers to stay in close contact with everyone. Cloud-based surveys can also help businesses solicit and analyze feedback
Look for outside perspectives. Managers have a responsibility to help teams optimize the tools at their disposal. Make the most of your tools by looking for outside perspectives online. You must then inform the team of all the information you get from this external search and social listening, ideally via a cloud-based chat tool like Slack or Microsoft Teams.
Communicate clearly. As in the previous point, internal development teams working on cloud technology need to keep everyone informed of any changes or updates that are taking place. Again, managers should lead this effort. Interact with the developers to find out what’s going on, and then share that information with the rest of the team. As always, the cloud is the best tool for seamlessly sharing information between disconnected parties
Many companies have survived the pandemic with the help of the cloud, and this will be just as crucial to entering the new normal at full throttle. The next step will be to assess whether existing cloud tools can do everything managers and front-line teams ask them to do.